Returns Policy


How To Return An Item

Your item must be unopened and in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.


1. Please first email  to request a refund.

2. Mail your returned item to:


Dr Vapor
64 Dalry Road
EH11 2AY


3. Include in your package a signed letter stating the reason for your return and the original receipt.


Please note, it can take up to 14 days for refunds to be processed and your payment returned.


Return Exceptions

Opened items can not be returned. These items that have been used, or altered will not be accepted for return or exchange.


Certain items are not returnable for health and safety reasons, this includes all e-liquid.



If your item is in like new condition, you may exchange it for a different size or color. You will still have to pay return shipping.


  • Opening Hours

    64 Dalry Road - Edinburgh

    Mon - Fri:       8am - 7pm
    Saturday:     10am - 7pm
    Sunday:        10am - 5pm

    91 Portobello High Street

    Mon - Fri:       8am - 7pm
    Saturday:     10am - 7pm
    Sunday:        10am - 5pm

  • Customer Support

    Need help with a recent order?

    Login to My Account and head over to the support area for assistance.

  • Recent Reviews

  • Savings Calculator

    Enter smoking details and calculate your savings with e-cigs:

    Cigarettes Per Day:


    Price Per Pack (of 20):


    Price per e-juice bottle £
    One e-juice bottle equals   pack(s)
  • Social Media

  • PoTV

    We're a member of the forum.

Privacy Preference Center


These cookies are necessary for the site to function properly.

gdpr, wordpress_logged_in, wordpress_sec, cwv3_cookie_sitewide, woocommerce_cart_hash, woocommerce_items_in_cart, _wp_wocommerce_session



These are used to track user interaction and helps us to improve our services by providing analytical data on how users use this site. This data is anonymised and contains no personally identifiable information.

_ga, _gat, _gid