Returns Policy

 

How To Return An Item

Your item must be unopened and in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

 

1. Please first email  to request a refund.

2. Mail your returned item to:

 

Dr Vapor
64 Dalry Road
Edinburgh
EH11 2AY
UK

 

3. Include in your package a signed letter stating the reason for your return and the original receipt.

 

Please note, it can take up to 14 days for refunds to be processed and your payment returned.

 

Return Exceptions

Opened items can not be returned. These items that have been used, or altered will not be accepted for return or exchange.

 

Certain items are not returnable for health and safety reasons, this includes all e-liquid.

 

Exchanges

If your item is in like new condition, you may exchange it for a different size or color. You will still have to pay return shipping.